She knocked on the door, and a friendly-looking man with a thick beard and glasses answered. "¿Puedo ayudarte?" (Can I help you?) he asked.
It was a typical Tuesday morning in Havana, Cuba, and Ana was on a mission. She had heard about a secret FTP (File Transfer Protocol) site where Cubans could download new and exciting programs, bypassing the usual restrictions on software availability. ftp cubanos para descargar programas new
Ana was grateful and impressed by the effort. She downloaded a few more programs, including a popular game that her friends had been raving about. She knocked on the door, and a friendly-looking